Cornell University Online Professional Certificate Courses:

 

1. Finance and Business Performance: Measuring and Improving Business Performance

Certificate Description

You can’t manage what you can’t measure. This is why management reporting is so crucial to business success. But it’s not that simple. To make sound leadership decisions and meet strategic objectives, you must measure the right things. And by properly using and communicating business metrics, you can influence performance.

This certificate consists of six two-week courses. The program provides you with the tools you need to develop key performance indicators (KPIs) and reporting systems to improve the performance of managers and units all across the organization. You’ll learn to see your organization and solve business problems using the principles and vocabulary of managerial and cost accounting. Round out your business skills and steer your organization to success with MBA-level content from the Samuel Curtis Johnson Graduate School of Management at Cornell University.

Courses

• Choosing the Right Performance Measures for Your Organization

• Aligning Performance Measures with Business Strategy

• Measuring and Motivating Performance

• Measuring and Improving Margins

• Managing Business Capacity with Activity-Based Costing

• Measuring and Improving Efficiency

Target Audience

• Managers and leaders responsible for a business unit

• Marketing professionals

Requirements

The first three courses in this program can be taken in any sequence. LSM534 Measuring and Improving Margins must be taken before taking either LSM535 Managing Business Capacity with Activity-Based Costing, or LSM536 Measuring and Improving Efficiency.

Accreditation

• Measuring and Improving Business Performance Certificate from Cornell SC Johnson College of Business

• 48 Professional Development Hours (PDHs)

Certificate Price: US$3,600 Now Offered at US$2,880

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2. Hospitality and Food Service Management: Leading a Culture of Service Excellence

Certificate Description

Great service isn’t just a customer benefit; it’s a competitive differentiator in any industry. The courses in this certificate program leverage today’s leading customer service strategies to help you raise the standard of service excellence for your organization, business unit, division, or team. You’ll learn to assess the market needs for the service provided by your organization and develop the leadership competencies needed to create a consistent culture of empowerment and continuous improvement that will inspire exceptional service, every time, everywhere.

Courses

• Fostering a Culture of Service Excellence

• Developing Service Excellence Competencies

• Practicing Servant Leadership

• Delivering an Excellent Customer Experience for Your Organization

• Developing a Culture of Empowerment

Target Audience

• Any organization looking to provide a consistent high level of customer service

• Managers and leaders responsible for serving external and internal customers

• Leaders and team members at financial institutions

• Hotel and restaurant leaders and team members

• Healthcare facility leaders and team members

• Retail leaders and team members

• Small business leaders

Accreditation

• Leading a Culture of Service Excellence Certificate from Cornell Hotel School

• 40 Professional Development Hours (PDHs)

Certificate Price: US$3,600 Now Offered at US$2,880

 

3. Human Resources: Compensation Studies

Certificate Description

Compensation plays an essential role in attracting and retaining the key talent you need in your organization. It’s important to understand how to leverage compensation in such a way that it benefits both the talented employees and the organization as a whole. The Compensation Studies Certificate will give you the confidence and skills to articulate key compensation factors within your organization, assess compensation needs, align those needs with your organizational strategy and goals, use compensation to attract and retain top talent, and evaluate the effectiveness of pay-for-performance practices.

The certificate is ideal for individuals working to improve their organization’s compensation system so that it functions more effectively and aligns with their organization’s strategic, financial, and institutional objectives.

Courses

• Total Rewards Compensation

• Measuring and Compensating for Performance

• Attracting and Retaining Talent with Performance Pay

• Assessing the Financial, Strategic, and People-Related Return on Pay for Performance

Target Audience

• HR generalists

• Compensation and benefits specialists

• Intermediate-level HR professionals

• New and aspiring human resource professionals

• Operational and financial decision-makers outside HR

• High-level HR professionals in small companies

• Governments/nonprofits interested in pay for performance

• Organizations that operate in the U.S.

Accreditation

• Compensation Studies Certificate from Cornell ILR School

• 32 Professional Development Hours (PDHs)

• 36 Professional Development Credits (PDCs) toward SHRM-CP and SHRM-SCP recertification

Certificate Price: US$2,400 Now Offered at US$1,920

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4. Human Resources: Diversion and Inclusion for HR

Certificate Description

An organization is only as good as its culture—and building that culture frequently begins with the HR department. Diversity and inclusion have evolved from a focus on compliance to a strategic-level cultural effort with a demonstrated positive impact on a company’s performance and business results. Today such a culture is much more than a legal or moral requirement; it’s also a competitive advantage.

This specialized HR certificate program provides a deep foundation for you to identify, develop, and support HR initiatives for diversity and inclusion that can improve not only your organization’s culture but its success.

Courses

• Driving Engagement for HR

• Countering Bias in the Workplace for HR

• Diversity and Inclusion in Practice for HR

• Fostering an Inclusive Climate

Target Audience

• HR professionals

Accreditation

• Diversity and Inclusion for HR Certificate from Cornell ILR School

• 32 Professional Development Hours (PDHs)

Certificate Price: US$3,600 Now Offered at US$2,880

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5. Human Resources: HR Transformation

Certificate Description

Today’s best companies realize that HR isn’t simply about operations and benefits administration. Rather, it has the power to transform an organization by delivering competitive advantage through its most critical asset: people.

Developed by faculty experts from one of the world’s top HR schools, this unique certificate program is designed to equip human resources leaders at all levels to add strategic value and insights to an organization, develop meaningful consulting relationships with company stakeholders, and align HR initiatives with business strategy.

Courses focus on HR innovation and relevance, with topics ranging from people analytics to enhancing the employee experience with design thinking principles. They also address pressing issues and challenges around how to manage virtual teams and leverage technology to attract and retain a productive workforce.

Ultimately, the program is a great launch point for any leader interested in elevating HR to a more strategic and innovative business function at the heart of an organization.

Courses

• Aligning HR Strategy with Organizational Strategy

• Consulting Skills for Internal HR

• HR Analytics for Business Decisions

• Using Design Thinking in HR

• Finding and Managing Talent Through Social Media

• Creating and Sustaining Remote Work Programs

Target Audience

• CEOs and business executives who work with HR leaders

• CHROs and executive-level HR professionals

• HR managers and directors

• HR professionals seeking to advance to management positions

Accreditation

• HR Transformation Certificate from Cornell ILR School

• 48 Professional Development Hours (PDHs)

Certificate Price: US$3,600 Now Offered at US$2,880

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6. Human Resources: Human Resources Essentials

Certificate Description

Human resources is a broad topic that touches on many facets of any organization. But there are some core concepts that all HR practitioners should know.   This certificate in Human Resources Essentials will discuss those concepts and give you the set of skills you need to get started.  Whether you are new to HR, perform the HR function in addition to other roles, or need to have an understanding of the HR role, this certificate will give you a strong foundation to make a difference in your organization.

Developed by Cornell University professors, the six courses in this certificate will equip you with a variety of skills—from understanding how to hire the right team, learning how to communicate effectively and knowing how to handle any workplace issues that may arise—all of which will help you succeed in your role.

Courses

• Aligning Employee Performance with Organizational Goals

• Countering Bias in the Workplace for HR

• Fostering a Coaching Culture

• Interpersonal Communication Skills

• Effective Hiring and Interviewing

• Addressing Workplace Behavior Issues

Target Audience

• Global professionals from for-profits, NGOs, and governmental agencies

• Line-level HR professionals

• Anyone who performs HR functions

• Aspiring HR professionals

Accreditation

• Human Resources Essentials Certificate from Cornell ILR School

• 48 Professional Development Hours (PDHs)

• 15 Professional Development Units (PDUs) toward PMI recertification

• 42 Professional Development Credits (PDCs) toward SHRM-CP and SHRM-SCP recertification

Certificate Price: US$3,600 Now Offered at US$2,880

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7. Human Resources: Human Resources Management

Certificate Description

Whether you’re a generalist, specialist or new to the world of human resources, there are core competencies that every HR professional should know. A Certificate in Human Resources Management gives you the foundation needed for a successful career by providing ways for you to align your HR department to your organization’s goals. The 9 courses within the program are result-oriented and practical, with real-world examples and exercises. By the end of the human resources management certificate, you will have the skills necessary to develop and implement successful HR practices that will help your organization improve its performance through better overall people management. Human resources management topics covered in the program include compensation, labor relations, driving engagement, training and development, employee performance, and more.

Courses

• Aligning Employee Performance with Organizational Goals

• Total Rewards Compensation

• Navigating Labor Relations

• Facilitating Staffing Decisions

• Driving Engagement for HR

• Employee Training and Development

• Countering Bias in the Workplace for HR

• Fostering a Coaching Culture

• Consulting Skills for Internal HR

Target Audience

• Global professionals from for-profits, NGOs, and governmental agencies

• Line-level HR professionals with 0-5 years experience

• Aspiring HR professionals

Accreditation

• Human Resources Management Certificate from Cornell ILR School

• 72 Professional Development Hours (PDHs)

• 54 Continuing Education Units (CEUs) toward PHR recertification

• 54 Professional Development Credits (PDCs) toward SHRM-CP and SHRM-SCP recertification

Certificate Price: US$5,400 Now Offered at US$4,320

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8. Human Resources: PHR Prep Certificate

Certificate Description

As an HR employee, the advantages of PHR certification include becoming more valuable to the company, having an advantage when applying for a new job, and demonstrating understanding of the HR profession. Developed by Cathy Winterfield, author of the book PHR Exam Prep, the curriculum covers the most up-to-date HR Certification Institute (HRCI) body of knowledge. In this course, you will engage first-hand with Cathy through discussions, video-conference office hours and practice questions.

The course covers core knowledge requirements, including workplace planning and employment, human resources development, compensation and benefits, employee and labor relations and applicable legislation.

The HR Certification Institute (HRCI) requires HR professionals planning to sit for the PHR exams to have a combination of demonstrated work experience and education. For additional information, visit HRCI.org.

Required course book:  PHR Exam Prep by Cathy Winterfield available at the Cornell Book Store and Amazon.

Courses

• PHR Prep Course

Target Audience

• HR professionals preparing to sit for the PHR exam

Accreditation

• PHR Prep Certificate from eCornell

• 8 Professional Development Hours (PDHs)

Certificate Price: US$1,700 Now Offered at US$650

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9. Human Resources: Social Media in HR - From Policy to Practice

Certificate Description

The emergence of social media has erased the physical boundaries for collaboration and innovation. A professional certificate in social media in HR from Cornell University’s ILR School prepares you to get the most from today’s online technology. Learn policy best practices and tools to boost results from remote teams, bring your organization closer to top talent, and personalize your employer brand.

This program consists of three two-week courses that provide HR professionals with the skills they need to develop a smart, beneficial social media strategy for their organizations. Learn best practices in uses, opportunities and benefits as well as risks, and ways to develop and implement policies from experts with the ePolicy Institute, Ethics Resource Center, and SHRM. Then, learn approaches and tools for using social media to strengthen your employer brand, both in competing for top talent outside your organization and in engaging and retaining your existing employees. HR leaders from global organizations like Citi, IBM, Aetna, and Boeing provide strategies and practical guidance for using online tools to support and manage productive, high-performing remote teams.

Courses

• Designing and Implementing Effective Social Media Policy

• Finding and Managing Talent Through Social Media

• Creating and Sustaining Remote Work Programs

Target Audience

• HR generalists 

• HR managers 

• Communications managers 

• Professionals responsible for the effective use of social media in an organization

Accreditation

• Social Media in HR: From Policy to Practice Certificate from Cornell ILR School 

• 24 Professional Development Hours (PDHs) 

• 18 Professional Development Credits (PDCs) toward SHRM-CP and SHRM-SCP recertification

Certificate Price: US$1,800 Now Offered at US$1,440

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10. Human Resources: Strategic Human Resources Leadership

Certificate Description

The role of today’s HR manager demands broad responsibilities that include organizational leadership and strategic thinking. As the profession evolves, HR departments are being called upon to make bigger-picture decisions and to execute well-defined HR strategies that align with larger organizational strategies.

As an HR manager, can you articulate your company’s business goals and strategy? Do you know how best to align your human resource tools and expertise—from recruitment, to talent management, to engagement—to support this strategy?  Upon completion of this online certificate program, you should be able to speak and understand the language of your business leaders with ease.

This certificate consists of six two-week courses. This advanced HR management certificate program provides a broad organizational perspective, laying the foundation for you to identify, develop, and measure HR initiatives critical to your firm’s bottom-line success.

Courses

• Human Resources Leadership

• Aligning HR Strategy with Organizational Strategy

• Diversity and Inclusion in Practice for HR

• Getting Results through Talent Management

• HR Analytics for Business Decisions

• Strategic Engagement

Target Audience

• HR Managers

• HR Directors / Supervisors

Accreditation

• Strategic Human Resources Leadership Certificate from Cornell ILR School

• 40 Professional Development Hours (PDHs)

• 30 Strategic Management credit hours toward SPHR and GPHR recertification

• 30 Continuing Education Units (CEUs) toward PHR, SPHR, and GPHR recertification

• 36 Professional Development Credits (PDCs) toward SHRM-CP and SHRM-SCP recertification

Certificate Price: US$3,600 Now Offered at US$2,880

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11. Human Resources: Talent Acquisition and Planning

Certificate Description

Attracting the right talent to the right positions is one of the top challenges today’s organizations face. Hiring is on the rise and competition for skilled employees is steeper than ever. And beyond talent acquisition, companies are under a multitude of pressures to effectively manage their talent, build a pipeline of future leaders, and reduce employee turnover.

In this Talent Acquisition and Planning Certificate program, you’ll learn key strategies to plan for and acquire quality talent for your team, organization, or clients, including how to adapt to evolving market conditions to recruit and retain employees with the necessary skills to further organizational goals. By focusing not just on the “how” but the “why,” you’ll have the opportunity to refine your approach to effective talent acquisition and interviewing to create a powerful employment brand that resonates in the workforce. The courses will also explore a framework for aligning job compensation to performance while steering clear of risks and equity concerns.

Ultimately, you’ll come away with an agile approach for attracting, developing, and engaging critical talent so you can meet the demands of changing environments with changing needs.

Courses

• Facilitating Staffing Decisions

• Effective Hiring and Interviewing

• Attracting and Retaining Talent with Performance Pay

• Finding and Managing Talent Through Social Media

• Getting Results through Talent Management

• Measuring and Compensating for Performance

Target Audience

• Hiring managers

• Talent recruiters

• HR professionals

• Professionals looking to move into HR or talent acquisition

Accreditation

• Talent Acquisition and Planning Certificate from Cornell ILR School

• 48 Professional Development Hours (PDHs)

• 5 Professional Development Units (PDUs) toward PMI recertification

Certificate Price: US$3,600 Now Offered at US$2,880

 

12. Leadership and Strategic Management: Business Law

Certificate Description

Success in business requires a basic understanding of law and the ability to partner with lawyers to address legal issues, set up new businesses, make business and property deals, and navigate laws and regulations.

The first of four courses begins with a look at foundational legal concepts, including business structures and the legal responsibilities of corporate directors and officers. The second course examines how contracts and business agreements are ideally structured. The third course delves into specialty areas of law, including employment, real property, tax planning, litigation and startups. The series ends with a focus on partnering with lawyers to navigate legal obstacles and accomplish business goals.

With content provided by ten Cornell Law School professors and five practicing attorneys, this series offers rich legal insight and practical approaches to real-life business situations. Animated videos, downloadable tools, carefully planned course projects and engaging activities make for a compelling and result-focused learning experience.

Courses

• Embracing the Basics of Business Law

• Structuring Business Agreements for Success

• Exploring Specialty Areas of Business Law

• Working with Legal Professionals

Target Audience

• Business leaders looking to better understand legal issues

• Founders and entrepreneurs

• Anyone looking to work effectively with legal professionals

Accreditation

• Business Law Certificate from Cornell Law School

• 32 Professional Development Hours (PDHs)

Certificate Price: US$2,400 Now Offered at US$1,920

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13. Leadership and Strategic Management: Business Strategy

Certificate Description

Created by Cornell University, this Business Strategy certificate will help you understand the world of business better. This flexible online certificate program addresses strategic business questions such as:

• How do you assess the future profitability of a market?

• Who will claim the money in that market, not just today but tomorrow?

• What determines the economic power of different players in the supply chain, and what can firms do to increase their own power?

• How can game theory be used to anticipate and control the actions of rivals and partners?

• When will a merger or acquisition truly benefit a firm, and when will it instead be a costly distraction for management?

Using insights gained from the courses, you will confidently answer these questions and consider the issues facing some of the smartest leaders from companies around the globe.

Consisting of six two-week courses, this online business certificate program covers industry and competitive analysis, firm positioning options and tradeoffs within markets, effective internal organization and structuring, game theory for business decisions, and tactical pricing and product-line schemes. Each course features videos with Cornell University faculty author Justin Johnson, Ph.D as well as other industry business experts to enhance your learning experience.

The courses within the certificate introduce you to a way of thinking about the world that clarifies the complex strategic relationships and power structures of industry. They present a vast number of detailed real-world examples involving firms and business strategy that will help you see the world differently. And they provide practical, skill-building exercises designed to help you be more successful in developing business strategies.

Courses

• Competitive Advantage and Profitability

• Strategic Positioning in Markets

• The Strategy of Mergers and Acquisitions

• Managing Supply Chain Threats and Opportunities

• The Application of Game Theory to Business Strategy

• Strategic and Tactical Pricing

Target Audience

• Senior business leaders

• Executives

• Directors    

• Managers

• Entrepreneurs

Accreditation

• Business Strategy Certificate from Cornell SC Johnson College of Business

• 48 Professional Development Hours (PDHs)

• 24 Continuing Education Units (CEUs) toward PHR recertification

• 12 Business Management and Strategy credit hours toward PHR, SPHR and GPHR recertification

• 36 Professional Development Credits (PDCs) toward SHRM-CP and SHRM-SCP recertification

Certificate Price: US$3,600 Now Offered at US$2,880

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14. Leadership and Strategic Management: Change Leadership

Certificate Description

As a leader in your organization, you always need to be prepared for change. Whether you’re dealing with a planned initiative, volatile industry, or unexpected situation, change is inevitable. In this series, you will identify where you fit in the power hierarchy of your organization and how this plays into your role in organizational decision making, giving you the essential skills needed to lead and implement change management strategies.

The Change Leadership certificate program, developed by faculty at Cornell University, will equip you to anticipate where things are moving, implement changes needed, and sustain the momentum of your change management initiatives to advance your agenda. The four core courses and two leadership electives enable you to meet your specific development goals while customizing the program to suit your particular professional outcomes.

Courses

• Leading Collaborative Teams

• Leading Across Cultures

• Coaching Skills for Leaders

• Motivating People for High Performance

• Quality and Service Excellence

• Planning and Delivering Effective Presentations

• Leading With Credibility

• Leading for Creativity and Innovation

• Strategic Decision Making

Target Audience

• Senior leaders

• Mid- to upper-level managers

• High potentials

• Individual contributors who regularly face change in their organization

• Professionals who are working in (or aspiring toward) leadership roles

Accreditation

• Change Leadership Certificate from Cornell SC Johnson College of Business

• 48 Professional Development Hours (PDHs)

• 36 Professional Development Credits (PDCs) toward SHRM-CP and SHRM-SCP recertification

• 75 Professional Development Units (PDUs) toward PMI recertification

Certificate Price: US$3,600 Now Offered at US$2,880

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15. Leadership and Strategic Management: Conflict Resolution

Certificate Description

Effective conflict management is an essential skill for every leader and aspiring leader. When harnessed productively, conflict can be a force to build both company culture and competitive advantage.

This certificate will equip you to surface issues within your workplace and successfully navigate challenging conversations with direct reports, peers, or supervisors where emotions run high and positive outcomes are critical. You’ll master the skills needed to assess, scope, and diagnose issues from all sides, understand different personal styles, and implement a proven problem-solving approach to find workable resolutions that strengthen relationships and results.

Courses

• Diagnosing Workplace Conflict

• Applying a Problem-Solving Approach to Conflict

• Leading Challenging Conversations

• ELECTIVE (1 Course)

• Leading Across Cultures

• Interpersonal Communication Skills

• Addressing Workplace Behavior Issues

Target Audience

• Team managers

• Supervisors

Accreditation

• Conflict Resolution Certificate from Cornell ILR School

• 32 Professional Development Hours (PDHs)

• 10 Professional Development Units (PDUs) toward PMI recertification

Certificate Price: US$2,400 Now Offered at US$1,920

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16. Leadership and Strategic Management: Critical Thinking

Certificate Description

Have you ever known a very intelligent person who made a very bad decision?

Critical problem solving is both a discipline and a skill; one that even very smart people can benefit from learning. Careful thought around decisions can help your teams and organizations thrive. And in today’s age of automation, it’s never been a more essential mindset to develop at every level of a company.

In this certificate program, you will practice a disciplined, systematic approach to problem solving. You will learn how to deeply analyze a problem, assess possible solutions and associated risks, and hone your strategic decision-making skills by following a methodology based on tested actions and sound approaches. Whether you’re interested in preparing for a management role or already lead an execution function, you’ll come away better equipped to confidently tackle any decision large or small, make a compelling business case, and apply influence in your organization in a way that creates the optimal conditions for success.

Courses

• Problem-Solving Using Evidence and Critical Thinking

• Making a Convincing Case for Your Solution

• Strategic Decision Making

• Navigating Power Relationships

• Interpreting the Behavior of Others

• Applying Strategic Influence

Target Audience

• C-level executives, VPs, managers

• Industry leaders with 2-10+ years experience

• Mid-level professionals looking to move into leadership roles

• Engineers and designers leading projects

• Consultants or analysts

• Anyone whose work involves devising, proposing, and defending evidence-based solutions

Accreditation

• Critical Thinking Certificate from Cornell SC Johnson College of Business

• 48 Professional Development Hours (PDHs)

• 18 Professional Development Units (PDUs) toward PMI recertification

Certificate Price: US$3,600 Now Offered at US$2,880

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Please contact us at +65 9185 2877.

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